Last but not least, we knew the best way to provide this platform to customers was as a hosted-software solution. That way, we could operate centrally and support Partners without them having to invest in the platform. But wow, what a task. This also seemed complicated and not realistic. We had thousands of resellers that sell hundreds of devices. How could we ever scale?
Then it dawned on us that we already had a foundation. Over the last several years we had already built out a platform to help ITSPs do NAT Traversal. There, we had gained experience in building out a robust and clustered – even international – platform that had grown to manage over 500,000 endpoints. If we could build on what we had learned and helped build-out for the Service Provider space, maybe IPTechView would no longer just be a pipe dream.
Fast forward four years, and we had a prototype! First, we targeted Routers, PBX. Then POE switches and phones. One more year and we went BETA with some our of our surveillance customers with our IP Video version of IPTechView, MX-MSP. Now, we are really ready to start deploying IPTechView as a solution for technology Partners everywhere so they can reduce their costs, offer better and increased services, and bring their recurring revenue to a whole new level.
Today, our partners truly can sit at a cafe and remotely survey all of their customers’ system health issues. They can intervene remotely and securely, while lowering their cost, offering incredible response-speed to any problem arising. They can also bill clients for work done on-the-fly.
SMALL AND MEDIUM BUSINESSES NEED TECHNOLOGY MORE THAN EVER BUT ACCESS TO QUALITY SUPPORT AND SERVICE KEEPS DECREASING. IT’S TIME TO FIX THIS!
